Please contact us as early as you can when you find out you have left the wrong address. If your order is still in process, we can change the shipping address free of charge. Unfortunately, if your order has been shipped out, a change of address will be processed by the carrier company. An extra charge will be added to your bill.

You can cancel your order before it is shipped out.You can call us +86 13647319247 or email us:sales1@shinylink.com If the order has been shipped out, it can NOT be cancelled. But you can return it to us when you receive it. Please be advised that return orders in this case will be applied shipping charge. If the order is paid shipment, the shipment is non-refundable. Please refer to our Shipping and Return Policy for details.

We accept Mastercard,Visa Card, Paypal ,Google Pay,Apple Pay,American Express for online orders.

Orders are shipped in Germany can be applied a free shipping. In order to get a free shipping your order must be over €150.Please be advised that some items are over size or overweight, they are excluded from free shipping policy. Some remote area are excluded from free shipping. Please refer to our shipping and return policy for details.

Placing an order is easy at Shinylink online shop.Sign up for an account, log in your account and add the items to your cart, fill in your shipping and payment details. We'll ship your order to any address in Germany. You can place an order by email or telephone, our customer service staff will contact you for shipping and payment.